Creating an agent
Two agents and two phone numbers became one, with a knowledge library and a way to test before going live.
SalesAi 2026
Using an agent
Triggers, voicemail and routing on every step, built so new kinds of steps can be added. SMS was the first.
SalesAi 2026
Evaluating an agent
A call log became an activity log you can filter, export and read like a conversation.
SalesAi 2026
How I use AI
AI is everywhere now. My process, the tools I use and the four-agent team I built to critique & research with me.
Ongoing




John Calkins on LinkedIn (opens in a new tab)Senior UX Designer at SalesAiIn addition to her gifts as a visual designer, Makayla has what you can’t really teach: an eagerness to learn, curiosity, and a positive attitude. Despite being early in her career, she takes a mature approach to solving complex UX problems by asking smart questions and thoroughly researching. That’s a rare combination.
Sterling Curran on LinkedIn (opens in a new tab)Co-Founder + COO, SalesAi • Co-Founder + CEO, Heartland Data Co • Founder, AI IndyAs COO, I worked closely with Makayla as she grew into owning design for our entire platform. She became an independent, self-sufficient leader whose judgment and decision-making I trusted deeply. I could bring her my ideas and opinions knowing she would thoughtfully challenge them, offer a clear perspective grounded in design principles, and help us reach a better outcome.
What made Makayla especially valuable was her commitment to improving the product beyond her design responsibilities. She contributed meaningfully to product and QA, and consistently stepped up on the biggest bottlenecks in delivery, whether they were in design or elsewhere. She navigated competing perspectives across product, engineering, and go-to-market with skill and professionalism.
I would hire her again in a heartbeat and confidently recommend her to anyone looking for a designer who will take ownership and make their product better.
Brittany Sharpe on LinkedIn (opens in a new tab)Product Manager at ResponsiBidI was able to work with Makayla on multiple large projects where she served as our only UX designer. I was always impressed by how quickly she would understand deep and complex workflows and translated them into clean designs. A quality that genuinely stands out to me is her ability to provide thoughtfulness and care to her work while delivering at a fast pace. Whether that is offering solutions through her designs, or mocking up iterations based on product discussions in real time, Makayla would adapt and create on the fly without forfeiting quality. Her attention to detail and high level of understanding make her an asset to any product team.

About me
Makayla Smith
I've been a UX designer for nearly five years, and I love solving problems for users. I find joy making complex processes feel simple.
Learn moreBYU-Idaho 2023
I have four solo projects from college, shown as live prototypes. This is where I first learned to research, test with real users, and let what I found change the design.